The practice
| Term | In one line |
|---|---|
| GEO | The work of making a business more likely to be named, cited or recommended in the answers AI assistants write. |
| AEO | An older name for the same practice, from the days of featured snippets and voice answers. |
| AI visibility | How often, and how prominently, the assistants name a business when asked what its customers ask. |
| Conversational search | Asking in ordinary language and getting a written answer, with follow-up questions read in context. |
| Zero-click search | A search that ends without the searcher visiting any page, because the answer was on the screen. |
Measuring it
| Term | In one line |
|---|---|
| Visibility score | One number from 0 to 100 summarizing how often a fixed panel of questions names the business. |
| Mention rate | The share of answers, across the panel, that name the business at all. |
| Share of voice | The business's part of every business name given across the panel's answers. |
| Share of model | The share of one assistant's answers, across the panel, that name the business. |
| Prompt | The text given to a model to work from: a question, an instruction, a document. |
Being quoted
| Term | In one line |
|---|---|
| Citability | The quality of a passage that lets an assistant lift it as an answer and still credit whoever wrote it. |
| Answer page | A page built around one question, with the full answer near the top. |
| Source citation | The link an assistant attaches to a statement, pointing at the page it came from. |
| Brand mention | The business's name in text it did not write, linked or not: a review, an article, a thread, an answer. |
| Featured snippet | The passage Google shows above its results, chosen by Google, which a site can only decline. |
The markup
| Term | In one line |
|---|---|
| Structured data | Machine-readable markup stating what a page is about: which business, where, open when, selling what. |
| JSON-LD | The way of writing that markup as JSON, which Google recommends. |
| LocalBusiness schema | The schema.org type for a business with a place, and the markup describing its address, phone and hours. |
| Review schema | Markup attaching a rating to what it rates; a business's own reviews of itself earn no stars on its own site. |
| FAQ schema | FAQPage markup listing a page's questions and answers; Google stopped showing its rich result in May 2026. |
| Entity | One identifiable thing, such as a business, a person or a place, that a machine can tell apart from others. |
How the assistants work
| Term | In one line |
|---|---|
| Large language model | A model trained on large amounts of text to predict the next token, which lets it write answers. |
| Retrieval-augmented generation | Answering from documents fetched for the question, rather than from memory alone. |
| Knowledge cutoff | The date a model's training data stops; anything later is news to it. |
| Hallucination | A statement presented as fact with nothing in the training data or the retrieved pages to support it. |
| Query fan-out | Turning one question into several searches of the system's own. |
| Agentic search | An assistant searching in several steps, reading and searching again before it answers. |
The web underneath
| Term | In one line |
|---|---|
| Crawler | The program that fetches pages for an index or an answer; each assistant names its own. |
| llms.txt | A proposed file listing a site's key pages for language models; a proposal, not an adopted standard. |
| E-E-A-T | Experience, expertise, authoritativeness and trust, the qualities Google's raters are asked to judge. |